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Customer reviews
Rated 5.0 on Google and Thumbtack. These are customers in their own words.
In their words
What customers say
Reviews are quoted from Google, Thumbtack and Yelp. Full lists are on each platform.
“I just want to take a moment to come here and leave a review because they deserve a review. P&Y (Pedro) and his crew were absolutely outstanding. My unit was about 20 years old giving problems. The unit wasn’t working. Called P&Y and spoke to Pedro. He was very responsive and made an appointment the same day. Came on time and diagnosed the unit. He not only told me what the issue was but most importantly gave me options even when he knew the unit was 20 years old. Other companies just came and told me to change the unit. He clearly communicated my options and asked me to pick from a couple of options. He gave me an option to repair and a price on a new unit. I finally decided to bite the bullet and went for a new unit. He came back the next day and did an absolute fantastic job on the new unit. He and his crew spent almost 7 hours to fix the unit and tested it so it worked perfectly. All in all, I am very happy with my decision and recommend P&Y heating and cooling to anyone having an issue with their ac/heat. Reasonable and great pricing than these big box companies. I have asked him a quote to fix my other property as well. I will be recommending this company to anyone that needs their services. These guys deserve nothing but the best.”
“Great service and very honest. My parents had an HVAC issue where they called two different companies and both said to replace the whole unit. We decided to go for a 3rd opinion and contacted P&Y. It turned out to be a simple fix.”
“Pedro found and repaired the problem with our AC that others had missed. He was prompt, professional and very pleasant to deal with. Very important to us was that the cost was reasonable AND that he concentrated on fixing the AC instead of trying to sell us a new one. I strongly recommend him.”
“Pedro is very knowledgeable in pinpointing issues with HVAC systems. My furnace issue was misdiagnosed by a bigger company, so I decided to call P&Y for a second opinion. He immediately came to help and got my furnace blower running after a correct diagnosis. Great guy to work with.”
“Absolutely outstanding service. Our heat went out during extremely cold weather with 30+ mph winds in the DC/Maryland area, and this company came through when it mattered most. Pedro came out on a Saturday night around 8 PM, after finishing another job in Virginia, and still took the time to get our heat back up and running. That level of dedication is rare.”
“10/10 recommend! As new homeowners, we truly appreciated how professional, knowledgeable, and patient the entire team was throughout the process. They clearly explained the work they were doing and taught us how to properly use and maintain our new HVAC system. When we later experienced an issue with the ducts, they kindly returned, identified the problem, and saved us a significant amount of money. They are not only highly skilled at what they do, they’re genuinely good people who care about their customers.”
“I used P&Y Heating and Cooling for replacing my HVAC and had an excellent experience from start to finish. They offered a better deal than the larger companies and had the job started within 24 hours. They were extremely thorough with the parts replacement and left my home clean. A wonderful local business that I highly recommend for any job size!”
“P & Y heating and cooling provided exceptional service. Pedro was highly professional, knowledgeable, and thorough throughout the entire process. He took the time to explain everything clearly and ensured our HVAC system was operating at its best before he left. We are extremely satisfied with the quality of his work and the overall experience. We highly recommend P & Y heating and cooling for anyone seeking reliable and professional HVAC service.”
“I contracted with P&Y to replace my HVAC system — furnace, evaporator and condenser/compressor unit. They were on time, clean and professional. Price and warranty were the best I found; 5 previous estimates were significantly higher. I highly recommend P&Y!”
“Have you ever heard ’You need a new system due to age, parts availability etc.’? Pedro knows how to keep your systems up and running, and you’ll know you’re getting the straight story rather than feeding large corporate overhead and expensive TV and radio campaigns. I’ve tried the rest: now try the best.”
“Couldn’t say enough good things about Pedro and his team. After receiving multiple quotes, we selected Pedro. We had an infant at home and he made a weekend install work for us. Highly recommend!”
“Pedro and team did a great job installing a new heat pump system in my home. Communication, pricing, cleanliness, and turnaround time were top notch!”
“We had a full replacement of two air conditioners and two furnaces — a huge job that can be unnerving — but they made the entire process painless. From the start they were knowledgeable and responsive, and on the job the team was friendly and professional. Their pricing was great, especially given the scale of the project.”
“Huge thank you to Pedro! Our furnace stopped working and he came out fairly quickly, diagnosed the issue right away, and had everything up and running in no time. He was polite, thorough, and took the time to make sure we understood the issue and how to avoid it in the future.”
“We had a recent service call due to our heat not working, in freezing cold weather and a winter storm. Pedro came out and was very professional as he diagnosed the issue. He was able to get things working again in a short period of time. Excellent service from P&Y Heating and Cooling.”
“Great service, had A/C repaired within an hour. Quick response, saved us during the heat wave. Highly recommend.”
“If you want honest and thorough duct cleaning, these are the folks. They explained why regular cleaning matters and didn’t push unnecessary services.”
“Pedro was incredibly knowledgeable, professional, and courteous. His quote was also very fair, coming in far below several other companies. I highly recommend him for anyone with complicated issues that many HVAC companies do not have the capacity to address, such as old hot water boilers and radiators.”
“Excellent experience with P&Y Heating and Cooling. They installed both my new heating and A/C system, and I’m very happy with the work. The team was professional, knowledgeable, and kept me informed throughout the entire process. They arrived on time, completed the installation efficiently, and left everything clean when they were finished. They also took the time to explain the new system and answer all of my questions. Great service, fair pricing, and quality workmanship. I would definitely recommend P&Y Heating and Cooling to anyone needing HVAC work.”
“Working with Pedro and the team at P&Y Heating & Cooling was an excellent experience from start to finish. Pedro’s communication was fast, clear, and professional throughout the process, which made a stressful HVAC issue much easier to manage. He was able to diagnose the problem within 24 hours, clearly explain the options, and provide a competitive quote without any pressure or confusion. After we agreed to move forward on Friday evening, Pedro and his team had everything delivered and installed by the following Tuesday, an impressively quick turnaround. What really stood out was the customer service. Better than smaller contractors local to the Germantown/Clarksburg area. Pedro combined responsiveness, technical knowledge, fair pricing, and real value in a way that is increasingly hard to find. P&Y Heating & Cooling made the whole process efficient and straightforward. I would highly recommend Pedro and his team to anyone looking for reliable HVAC service.”
“On-time and efficient, understood our concern and helped fix our ac issue without overcharging like large Hvac companies do. Family run business! Large firms have lost that touch..”
“Great service. Responded quickly, fair pricing, and overall great experience. Would highly recommend!”
“I highly recommend this team! They did a fantastic job installing my new AC system today. The work was professional and completed efficiently. Best of all, their price was almost half of another company’s quote. Great service and great value!”
“I want to thank Pedro for their excellent service in fixing our heater. They were prompt, professional, and knowledgeable, quickly diagnosing and resolving the issue. It’s a relief to have our system working again, especially with the cold weather. Highly recommend their services!”
“P&Y responded to my inquiry asap. They came to my home the next day and fixed the problem. I am very grateful”
“Everything was perfect - from communication to assessment. Thanks so much! Best service ever!”
“Very knowledgeable and fair. Will hire for additional work he recommended.”
“Very professional and did a good job!”
“Great work and professional. He explained thoroughly every thing that needed to be done.”
“Pedro was very responsive and punctual. We now have the split unit in two rooms.”
“P&Y was awesome. Came out same day to assess our problem and was able to fix it on the spot. Pricing was very reasonable as well. He was also flexible while waiting for one of our tenants to arrive home to provide access, as we were unavailable at the time. We will definitely use him again!”
“It has been a more than a month, and the AC works perfectly after changing the ignition! Really appreciate the quality service!”
“Excellent work and very professionally handled. We are happy with the quality of service and will strongly recommend Pedro and P&Y team”
“Pedro was great and completed the work as promised. I would highly recommend Pedro for your hvac needs.”
“Pedro arrived on time and quickly resolved the issue with my heater.”
“My furnace made big noise, Pedro was able to fix it quickly. He was responsive and knowledgeable, thank you . I will ask Pedro to clean my furnace after the house renovation”
“Pedro was fantastic. A life saver when our heat went completely out during the dead of winter - he repaired our system and had us back up and running within 48 hours. Would highly recommend him to anyone looking for an HVAC professional in the DMV area.”
“Pedro is a true professional. He was extremely responsive and was at the house punctually. I trusted him to come back and work without me present. He completed the project well. I also asked him to do regular maintenance on my HVAC. I will use him for my other house as well as he is a very dependable and trustworthy professional.”
“The heat was off in my rental and P&Y was able to take care of the problem late Sunday within 3 hours of my request. The technician called me to let me know what the problem was. He provided photos of the work and described exactly what he did on the receipt. I highly recommend P&Y.”
“P&Y did a wonderful job on our furnace. We had issue with our inducer motor and he was able to replace it and performed maintenance on our unit. Pedro responded quickly with my request on thumbtack and was able to perform the work the next day. Highly recommended!”
“Excellent!”
“Pedro was outstanding. He was professional and gave me great advice as far as things to consider about my system. He quickly diagnosed the issue with my air conditioning and worked within my budget, including waiving the assessment fee. I highly recommend him for his expertise and will definitely be doing business with Pedro again.”
“Thanks Pedro for doing a great job at fixing my AC”
“Pedro came on time he was professional, he repair my A/C, i would highly recommend him, thank you for your work!”
“Pedro arrived on time and did an excellent job installing a new heater & A/C. He was very professional and explained everything to me in detail. I would highly recommend him, I would give him 5 stars.”
“Tech Pedro A was really professional, did an excellent job at my house with the A/C! I highly recommend P&Y a/c and heat”
“Pedro and his team were top notch. They were very professional and courteous. Pedro was very responsive when discussing the contract and made certain we were satisfied with everything when the work was complete P&Y Heating & Cooling are very reputable, and prices are very competitive. Highly recommend!”
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