24/7Emergency heating and AC service · Gaithersburg, MD · Serving Montgomery County5.0 ★ · 114 Google reviews(240) 638-8370
P&Y Heating and CoolingGaithersburg, MD

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Heat Pump Repair and Installation in Gaithersburg, MD

A heat pump heats and cools your home from one system. We repair existing heat pumps and install new ones, including Carrier systems.

Carrier outdoor unit on a level pad against a brick wall

Common signs

Signs you need service

  • Not heating in cold weather

    The house stays cold even though the system is running.

  • Not cooling in summer

    The system runs but the air is not cold enough.

  • Ice on the outdoor unit

    Some frost is normal in winter. A unit that stays iced over needs a look.

  • Cool air in heating mode

    Air from the vents feels cool when the system should be heating.

  • Loud outdoor unit

    Grinding, banging or buzzing from the outdoor unit.

  • Higher energy use

    The system runs constantly or your bills climbed without a change in use.

What the visit includes

What you get on every visit

We diagnose the system as a whole, since a heat pump handles both heating and cooling.

  • Inspection of the outdoor unit, indoor unit and controls
  • Electrical and refrigerant checks
  • Check of reversing and defrost operation
  • A plain explanation of the fault and your options
  • Repair or installation pricing before work begins
  • Diagnostic fee waived when you hire us and we supply the materials

Our process

How the work goes

Step 01

Request service

Call, text or use the form. Tell us the brand, the age and what you see.

Step 02

Diagnosis

We inspect the system and identify the fault, or review your home for a new installation.

Step 03

Options and pricing

You get the repair or installation options with upfront pricing.

Step 04

Work and walk-through

We complete the job, test heating and cooling modes and show you how the system works.

“Pedro and team did a great job installing a new heat pump system in my home. Communication, pricing, cleanliness, and turnaround time were top notch!”

Chris BryantGoogle review · Heat pump installation

FAQ

Common questions

Do you install new heat pump systems?

Yes. We install heat pump systems and are a Carrier dealer.

Do you repair heat pumps that someone else installed?

Yes. We service all major brands, including Lennox.

Can a heat pump replace my furnace and AC?

In many homes it can. We look at the house and the current equipment and explain your options before you decide.

Is the diagnostic fee waived?

Yes, when you hire us for the work and we supply the materials.

Schedule service in Gaithersburg and Montgomery County.

Call day or night, or send a request and we will contact you.

CallRequest Service